Shipping policy

Thank you for shopping with scottNetwork Technology CoLtd. We are committed to delivering your consumer electronics safely, securely and within an efficient delivery schedule.

1. Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after order confirmation. During high-demand periods, processing may be slightly extended, and customers will be informed promptly of any notable delays.

2. Shipping Rates and Delivery Estimates
Shipping fees are calculated and shown at checkout based on weight and destination.
Standard Shipping: 10–18 business days
Delivery times are estimates and may be affected by carrier delays, customs, weather, logistics or holidays.

3. Shipment Confirmation and Tracking
Once shipped, you will receive a confirmation email with tracking details. Tracking information usually becomes active within 24–48 hours after dispatch.

4. Address Accuracy Notice
Please double-check that your shipping address is accurate and complete. scottNetwork Technology CoLtd is not liable for misdelivery due to incorrect customer-provided addresses. If a package is returned for address errors, additional reshipping fees may apply.

5. Lost or Damaged Packages
Lost Packages: Contact us within 7 days of the expected delivery date if your package is lost.
Damaged Items: Notify us within 48 hours of delivery with clear photos of the item and packaging. We will investigate and resolve the issue quickly.

6. Electronics Handling Notice
Consumer electronics require careful handling, charging and storage as per product guidelines. We are not responsible for damage caused by improper use, water exposure, unauthorized disassembly or mishandling.

7. International Shipping & Customs
For international orders, customs duties, taxes and import fees may apply according to local regulations. These charges are the customer’s responsibility and are not included in product or shipping costs.

8. Contact Information
If you have questions about this Shipping Policy, please contact us:
Company Name: scottNetwork Technology CoLtd
Email: service@scottpaws.shop
Phone: +1 (347) 925-7146
Address: PO Box 1107, Walsenburg, CO 81089, United States